Vinted Users Express Frustration Over Size Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category than originally posted due to the recalibration.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.
